What is a key?
A key is a mathematical computed string that can exist in symmetric or asymmetric form. Galaxkey multiplexes this (we have some very smart people that have done maths at some of the top universities, globally).
Symmetric keys are like passwords and pass phrases whereas asymmetric keys are in pairs, typically the public key and private key. The public key is used to encrypt and the private key is used to decrypt. Galaxkey uses both to enhance the protection. The rest is our secret source! Only you have your private key.
In corporate environments, the company can reset keys if forgotten. Everything is logged (in detail) and you are always notified when keys are reset.
Does Galaxkey have my Key?
If you are a paying customer of Galaxkey, we guarantee that we don’t have your key! We can prove this to you by showing you the source code (once you sign a legal document agreeing not to edit our code or distribute it to anyone). Galaxkey is our IP and we will protect it.
If you have a free account we could get access to your key if required and if you asked us to manage it. This is only for legal or law enforcement purposes. We protect your identity and your key if we have it. However, you can opt out of Galaxkey having access to your key.
How can I be sure that Galaxkey doesn't have my key?
To be absolutely sure you can install a Galaxkey server onsite to generate your keys. Unlike many of our competitors, Galaxkey will let you do this. Additionally, we will allow you to review the source code and compile it on your site so that you know we have not built in any nasty backdoors.
Also, it is possible to link your key to your fingerprint. We can assure you that we don’t have that in any way or form!
Well then, how do you explain that I can send an email to someone else and it just encrypts with ease?
Galaxkey have a Public Key Directory (PKD). This directory is a global directory for everyone to use with a copy of your current public key. Public keys are meant to be shared for this reason and we do this as part of our service, for our clients and anyone that registers.
What ciphers are you using?
We use a special mix of ciphers and in a special way. However, they are all ciphers that are recognised and that have been resiliently checked and designed for strength. For more information, please contact us.
Can anyone break your ciphers?
Anything could eventually be broken but presently, no.
What is the length of your keys?
We can set the length to any length that your hardware can handle. By default its AES 256 and PKI 2048
Can I choose my keys?
Yes! Talk to us and we can help you.
Can I choose my ciphers?
Yes, if discussed. If you don’t contact us about this our default secret sauce is used.
Can Galaxkey be weaponised?
No! We have a self-protection mechanism that does not allow this to happen. You have the key and in some case you are the key, when using our advanced biometrics. Thus you should never lose access to your data.
What happens if I can't remember my passwords?
You can reset it, if we manage the key or if you pay for a licence. However, if neither of these are true you could lose access to the data (if you have not made a backup of the key, for free accounts, or if you have decided against Galaxkey managing your key). There are no backdoors, so we can’t help you if you choose not to follow our guidance.
What happens if I lose my password?
If you lose your password and you are a corporate user, your system administrator can reset your password. If you are not a paying user, your account will have to be deleted and you will not be able to access the data that you have encrypted with the lost password, there is no backdoor!
If you would like the ability to reset your password you can register for a corporate account once you purchase a licence from a partner. We have partners in over 120 countries so we can point you in the right direction if you contact email@example.com